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Reporting Concerns Regarding Patient Care & Safety
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If any employee has any concerns about patient care or unsafe practices in the workplace, MedSource, a travel nurse company, encourages and highly recommends for you to contact our Safety Officer. If at any time employee feels that their concerns are not being addressed please do not hesitate to contact any member of our travel nurse company management Team. Our goal unlike some travel nurse agencies is to uphold the highest level of patient care & safety. Other travel nursing companies may not have accessible reporting channels.
Travel nursing opportunities come with the responsibility of providing patients with care & safety. If you have any concerns about the treatment patients are receiving while fulfilling travel nursing opportunities or any medical position, please contact MedSource, The Joint Commission or another Joint Commission Certified Travel Nurse Agencies and Travel Nurse Companies / Allied Health Companies to let them know.
Betsy Hoaglin, RT (ext. 1007,
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and/or
Tracy Sullivan Hall, SICP/MGRM (ext. 1002,
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We also encourage you to contact the Joint Commission if you feel that your concerns are not being addressed or are beyond the control of our staffing firm's capabilities.
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Web:
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http://www.JointCommission.org/GeneralPublic/Complaint
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e-Mail:
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Fax:
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Office of Quality Monitoring -(630) 792 - 5636
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Phone:
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800-994-6610
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Mail:
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Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
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2010 National Patient Safety Goals (NPSGs)
Effective July 1, 2010
Included below are links to the 2010 National Patient Safety Goals (NPSGs) outlines and chapters for applicable programs. This version of the NPSGs includes minor changes to NPSG.03.04.01, Element of Performance 3, and NPSG.07.03.01, Element of Performance 3, that will become effective July 1, 2010. See the March 10, 2010 issue of Joint Commission Online for specific changes.
(Requires Adobe Reader)
- Medicare/Medicaid Long Term Care
For more information, contact the Standards Interpretation Group at (630) 792-5900 or via the
online question form.
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Float Policy
If for any reason, you as a professional are floated or reassigned to a unit or department that you do not feel qualified to give proper patient care, then you should call MedSource at (800) 4... immediately so a MedSource Representative can call, document, and resolve this issue just as quickly as possible. MedSource is available 24 hours a day, 7 days a week.
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